Refund Policy

If a response to the online query is not delivered  within 72 hours of receipt of consultation charges, the amount charged will be refunded.

If the patient is not satisfied with the consultation, the website shall issue a full refund after the medical team does an internal enquiry. However, the decision to refund remains with the moderation team.

Cancelling a consultation at any point of time will not be eligible for refund of the Consultation fee.